Outsourcing uses the strategic advantage
of specialized skills and resources
from an external source, to overcome
escalating costs, insufficient IT
resources, high attrition rates
and increasing user dissatisfaction
within the organization. The benefits
that come with outsourcing include:
Reduced and controlled operating
costs, focus on the companies core
activities, access to world-class
capabilities, shared risks, human
resources and specialized skills,
among several others.
The outsourcing industry, which also includes BPO (also called back office operations) including software applications, accounts for Indian exports worth 12.5 billion US dollars. The outsourcing industry is projecting growth of 50 percent in 2004-2005. The US alone accounts for more than 70 percent of the country's outsourcing business and software exports. (Source: ANI)
Cochin, the commercial and industrial capital of Kerala, South India, is today one of the most preferred destinations for Outsourcing, owing to low cost, easy availability of skilled manpower and easy connectivity.
Cochin also offers one of the cheapest
available bandwidths in the country,
being strategically located at the
landing points of both satellite
and submarine cable links. The city
is one of the 16 landing points
across the world for the submarine
cable. The cable system has an ultimate
capacity of 120 GBPS that enables
it to convey a total of 5.8 million
simultaneous telephone channels.
According to a recent Confederation
of Indian Industry (CII) survey,
Kerala is ranked as the second best
in overall composite ranking, next
only to Delhi. With a population
of about 32 million, Kerala has
a literacy rate of 90.92 percent,
among the highest in the country.
And it comes as no surprise, a number
of IT industries are moving to Cochin
given the State's vast pool of skilled
human resource and hi-tech infrastructure.