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SERVICES |
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RESOURCES & TOOLS |
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 | Customized Products |
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Customer Relations Management |
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Manvish Infotech |
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The Customer Relation Management Web Application maintains an online database of customers. It also stores various customer specific data such as previous service information, customer track record, list of staff who have handled the customer previously etc. The system also provides various other sections such as customer birthday reminder, event management etc. The CRM solutions also provide various reports, messaging systems etc for the staff to easily manage voluminous customers. |
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Sales Force Automation |
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NBFC |
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The Sales Force Automation Web Application contains various logins for field executives, branches, customer relation officers, coordinators, management staff, accounts staff, verification officers etc. Each login contains different kinds of functionalities. The management can access critical information and reports from the system such as performance reports, efficiency reports etc. Field executives can manage all customers registered under them from the system, including alerts for upcoming appointments, customer birthdays and other reminders. Branches can view the customers registered under their branch as well as the reports of the field executives reporting to them. The accounts personnel can view accounts-related information from the system. There are various other facilities such as internal messaging system, graphical charts and reports etc. |
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Content Management System |
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The Content Management System (CMS) provides facility for the website owner to easily manage the site and make changes from the administration console. The CMS tools provide various powerful features such as ‘link manager’ using which the admin can dynamically create new pages as well as add contents to the page. The link manager features an HTML tool bar which can be used to effortlessly create and format HTML pages, place images and tables, add hyperlinks etc. Another feature is the user management section that can be used to manage users of the site. The administrator can create sub-admins, normal users etc from this section. Users can be given multiple levels of access to the site. The CMS can integrate various other sections within it such as photo gallery, discussion forums, guest book etc. |
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